The race is on to find businesses who deliver platinum service standards on a consistent basis.  Good Guys & Great Service cc’s main objective is to honour businesses who deliver excellent service through publicity and to encourage other businesses to follow in their footsteps.

We would like to publish articles, interviews and videos of good business leaders, service stars, and ordinary staff members who walked the extra mile for their customers or guests.

Do you own a coffee shop, restaurant or retail shop or maybe you are running a guesthouse?

Well this is the opportunity to prove to your guests or customers that you have what it takes to deliver Excellent Service!

• To monitor the service levels of a business and to identify ways to change staff’ behaviour from an ‘information consultant’ into a real sales ambassador.
  
  
• To motivate and empower staff and management to sustain excellence through ‘hands on’ training, thus improving the financial bottom line deriving from excellent service.
  
  
• To assist a business on a continuous basis to sustain its service delivery levels by providing objective feedback in the form of mystery shopping.
  
  
• To do continuous marketing in the media for those businesses who are performing well at a consistent level